Frequently Asked Questions

Here are the responses to the most common questions we get from our clients.

1. General Questions

No. Sandy Crest does not have inpatient beds. Sandy Crest is a Level IV Trauma Centre which provides initial evaluation, stabilization, diagnostic capabilities, and transfer to a higher level of care (i.e. I, II and III) if and when necessary. It may also provide very basic surgery and critical care services as defined in the scope of services of trauma care. A highly trained doctor and nurses are available upon the patient’s arrival at Sandy Crest.

No. Anyone can walk in! However, for annual medicals an appointment is needed.

No. Anyone with a medical problem can attend Sandy Crest.

Sandy Crest is open 24 hours a day, 7 days a week and 365 days a year.

2. Medical Treatment Questions

Our highly trained doctors are capable of managing most emergencies as well as most medical conditions, including non-emergencies

This depends on the day and nature of your emergency/visit. For most patients the wait is less than 30 minutes.

While we at Sandy Crest will do everything to keep your waiting time to a minimum there will be times that an emergency will result in a backlog of patients. In planning for this possibility Sandy Crest has provided the following:

  1. Magazines on a wide range of subjects
  2. Open WiFi for those who prefer to use their devices while they wait.

Most of our physicians are fully qualified consultant grade ER MDs. For the most part those MDs that are not fully qualified ER MDs are enrolled in a recognised ER MD training program.

Sandy Crest insists that all its Registered Nurses be ACLS* certified. Those who are not ACLS current; must have their ACLS training brought up to date. *ACLS = Advanced Cardiac Life Support is an internationally recognised protocol for handling patients who are experiencing serious medical emergencies such as cardiac arrest. ACLS also refers to the skills and training necessary to use the protocol safely and properly.