Sandy Crest

Frequently Asked Questions

Is Sandy Crest a hospital?

No. Sandy Crest does not have inpatient beds. Sandy Crest is a Level IV Trauma Centre which provides initial evaluation, stabilization, diagnostic capabilities, and transfer to a higher level of care (i.e. I, II and III) if and when necessary. It may also provide very basic surgery and critical care services as defined in the scope of services of trauma care. A highly trained doctor and nurses are available upon the patient’s arrival at Sandy Crest.

Do I have to be referred to be seen at Sandy Crest?

No. Anyone with a medical problem can attend Sandy Crest.

What are your opening hours?

Sandy Crest is open 24 hours a day, 7 days a week and 365 days a year. In over 1,100 days/nights we have been open we have closed less than 14 nights

Do you prefer to see emergencies?

Our highly trained doctors are capable of managing most emergencies as well as most medical conditions, including non-emergencies.

How long is a typical wait?

This depends on the day. Call ahead and we will give you an estimate. For most patients the wait is less than one hour.

If I do have to wait how do I pass my time?

While we at Sandy Crest will do everything to keep your waiting time to a minimum there will be times that an emergency will result in a backlog of patients. In planning for this possibility Sandy Crest has provided the following:

  1. Magazines on a wide range of subjects
  2. Two TVs with a wide range of Multi Choice TV (MCTV) channels
  3. WiFi for those who would prefer to use their laptops while they wait
  4. An inviting children’s playroom

What are the qualifications/ experience of the doctors working at Sandy Crest?

Most of our physicians are fully qualified consultant grade ER MDs. For the most part those MDs that are not fully qualified ER MDs are enrolled in a recognised ER MD training program.

Do you prefer to see emergencies?

Sandy Crest insists that all its Registered Nurses be ACLS* certified. Those who are not ACLS current; must have their ACLS training brought up to date. *ACLS = Advanced Cardiac Life Support is an internationally recognised protocol for handling patients who are experiencing serious medical emergencies such as cardiac arrest. ACLS also refers to the skills and training necessary to use the protocol safely and properly.