Sandy Crest 24 Hour Medical Centre, Holetown, St. James, Barbados


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Sandy Crest Medical Centre - Feedback

 

While we do sincerely cherish the many praises and superlatives that have come our way on a daily basis, however, we also appreciate our patients’ constructive criticism because this facilitates us in making the necessary adjustments in order to improve on our service. With the help of the Almighty we are confident that quality service and Sandy Crest will become increasingly synonymous over the short and long term.

 

There are essentially four ways that Sandy Crest gathers information regarding our service to our patients. They are:

 

1. Comments book
2. Patient survey
3. Mystery patients
4. Informal feedback

1. Patients’ Comment Book
From opening day we have placed a comments book on the reception desk so that patients can record their remarks. Here is a sample of recent comments:

  • Great staff, very clean environment. Convenient location. Very good job guys.

  • Very impressed with your courteous and efficient staff and your clean and comfortable surroundings. Thanks, it was excellent. My prayers are that you will sustain and continue to improve what you have. God bless you all.

  • Very good medical facility with state of the art equipment. Medical staff as well as administrative staff, efficient and friendly. Keep up the good (high) standards.

  • What a superb addition to the island, especially in the St. James area.

  • Thank you for taking such good care of my mother. The service and quality of care was tremendous. Thanks to all [the] staff.

  • Thank you – Sandy Crest for coming to a mom’s rescue by taking such good care of my son at 3:00 AM on Sunday morning. A big thank you.

  • The care and expertise was exceptional by wonderful people in a very nice environment.

  • 1st class clinic. Excellent medical service. Great staff from receptionist to nurses to doctors. Thank you all so much.

  • If you are going to need nurses and doctors there is no better place to be than here – Sandy Crest.

  • Prompt service, good aftercare and friendly staff.

  • As a Canadian-Barbadian, I felt the service was world class. I’m happy that Barbados has this clinic.

  • Please teach the UK health care service how to operate [an] outstanding [clinic]. Well done and thank you.

  • A wonderful facility. Thank you for looking after us so well. – Cherie Blair (#10 Downing Street, London, UK.)

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2. Patients Survey - To complete our Patient Survey please download our Patient Survey form. (PDF 80KB) Download your Q4 Sport Football Digilog 2008 (right click "save target as") Please return to Sandy Crest Medical Centre, Sunset Crest, St. James, Barbados, BB 24014, Fax: (246) 432-8859.

 

3. Mystery Patients - To complete our Mystery Patient Evaluation please download our Mystery Patient Evaluation form. (PDF 53KB) Download your Q4 Sport Football Digilog 2008 (right click "save target as") Please return to Sandy Crest Medical Centre, Sunset Crest, St. James, Barbados, BB 24014, Fax: (246) 432-8859.

 

All of our forms are in Adobe PDF format, if you do not have Adobe reader please you can download and install it using the link below.

Get Adobe Acrobat reader

 

4. Informal Feedback - To register your comments electronically please email comments@sandycrest.net.

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